Shipping policy

Shipping Policy
Last updated: April 17, 2025

At Fleurette, each piece is made with care, and we appreciate your patience as we prepare your order.

Processing Times
Many of our items are pre-order or made in small batches. Processing times may vary by drop, but typically range from 5–8 weeks. We’ll always keep you updated via email once your order has shipped.

Shipping Times
Once your order is shipped, delivery usually takes:

• USA: 3–7 business days

• Canada: 5–10 business days

• International: 7–21 business days depending on location

Please note that these are estimates and delays may occur due to customs, carrier issues, or high-volume periods.

Shipping Costs
Shipping costs are calculated at checkout based on your location. Free shipping may apply during certain promotions or over a minimum order value.

Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. If you do not receive one within 30 days of ordering, please email us.

Lost or Delayed Packages
Fleurette is not responsible for lost, stolen, or delayed packages once handed over to the carrier. That said, we’ll always do our best to help you track down a shipment or file a claim if needed.

International Orders
Customs duties and import taxes may apply depending on your country. These fees are not covered by Fleurette and are the responsibility of the buyer.

Address Accuracy
Please double-check your shipping information before submitting your order. We are not responsible for orders shipped to incorrectly entered addresses.

Contact
For any shipping-related questions, email us at fleurette.us@gmail.com and we’ll be happy to help.